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FAQ |
New Users Have the Assignor hand New Users. The Administrator should handle new coaches.
- New Referees (little guy icon with black striped shirt) – Assuming no error messages occur when processing them
- Click on first 3 letters of the last name
- Find the new user and click on the gold key to give them a Ridgestar UID
- Click on the Washington state icon to download the user's referee certification from the state database
- Edit the user, go to the Assignor tab and set the user’s referee and AR ranks
- Go back to "Users" and click the "Handshake" icon to send the "Welcome" email
- Copy the user's email address (displayed when the "Welcome" email is sent)
- Send the attached email to the new referee
New Coach (no little guy) – Assuming no error messages occur when processing them- Click on first 3 letters of the last name
- Find the new user and copy last name
- Go to Administrator: Manage: Teams
- Paste the last name into "Comments" and click "Show"
- Find the team for this coach and click the number for this team in the "Key" column
- Past the last name into one of the Coach(es) boxes and then choose this coach from the dropdown
- Click "Update" to set this coach with this team
- Go back to "Users" and click the "Handshake" icon to send the "Welcome" email
If an error message appears it is almost always a UID problem, see [a1]Handing~UIDs |
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